Santhica (Santhica, Inc.) lets you delete your account and all associated data at any time. This page explains how to request deletion and what happens to your data.
How to delete your account
In the app: Open the Santhica app, go to Settings → Delete Account, and confirm. Your account and its associated data will be permanently deleted.
By email: Alternatively, email support@santhica.com from your registered contact with the subject "Account Deletion Request," and we will process your deletion.
What data is deleted
When you delete your account, we permanently delete your account and its associated data, including your provider profile and the records you created in the app (patients, visits, prescriptions, and uploaded documents).
Deleting specific data
You can also delete individual records (patients, visits, prescriptions, and documents) directly within the app without deleting your entire account, or email support@santhica.com to request deletion of specific data.
Data retention
Your personal data is deleted upon account deletion. Certain records may be retained only where required by law or for legitimate security and audit purposes, for no longer than 90 days, after which they are permanently deleted.
Contact us
If you have any questions about account or data deletion, email support@santhica.com.